Privacy, Security, and SMS Terms and Conditions

Locations LLC (“Locations,” “we,” “us,” or “our”) is committed to providing high-quality services through a secure online experience that respects and protects your privacy.

This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through LocationsHawaii.com, related websites, online forms, email communications, text messaging programs, and other services operated by Locations LLC.

By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

Our Commitment

Locations LLC is committed to protecting the personal information entrusted to us. We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Mailing address
• ZIP code
• Email address
• Telephone or mobile phone number
• Real estate interests and preferences
• Property search activity
• Information submitted through registration, contact, inquiry, appointment, or enrollment forms
• Communications between you and Locations LLC or a Locations LLC real estate professional

We may also automatically collect certain technical and usage information when you use our website, including:

• Internet Protocol address
• Browser type
• Operating system
• Device characteristics
• Referring website or URL
• Pages viewed
• Dates and times of website access
• Search activity
• Email views and click-through activity
• Cookie, mobile device, and advertising identifiers
• Information about how you navigate and interact with our website

Locations LLC does not intentionally collect sensitive personal information such as Social Security numbers or credit card information through standard website forms. You should not send sensitive information through unsecured email or web forms.

How We Use Your Information

Locations LLC may use the information we collect to:

• Provide requested products, services, property information, or assistance
• Respond to questions, comments, and inquiries
• Manage your account or website enrollment
• Provide real estate listings, market updates, and neighborhood information
• Schedule and confirm appointments
• Send appointment reminders and schedule updates
• Communicate with you by telephone, email, or text message
• Personalize your website experience
• Recommend content, properties, products, or services that may interest you
• Measure and improve our website, communications, products, and services
• Conduct surveys and request feedback
• Resolve disputes and troubleshoot technical problems
• Protect against fraudulent, prohibited, or unlawful activity
• Enforce our website Terms of Use
• Comply with applicable legal and regulatory requirements
• Fulfill other purposes disclosed to you when your information is collected

Sharing Your Information

Locations LLC does not sell or rent customer personal information.

This restriction includes mobile phone numbers, SMS opt-in information, and SMS consent records. Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide information to vendors and service providers that perform necessary business services on our behalf, such as website hosting, customer relationship management, analytics, communications delivery, data storage, cybersecurity, or technical support. These providers may use the information only to perform services for Locations LLC and must protect it in accordance with applicable obligations.

We may also disclose information:

• To Locations LLC agents, employees, affiliates, and authorized representatives when necessary to respond to your inquiry or provide requested services
• When required by law, regulation, subpoena, court order, or governmental request
• When reasonably necessary to protect the rights, safety, security, or property of Locations LLC, our clients, website users, or others
• In connection with a merger, acquisition, restructuring, sale, or transfer of all or part of our business, subject to appropriate confidentiality protections
• With your direction or consent

Locations LLC will not share your website password with third parties.

SMS Terms and Conditions

By providing your mobile phone number and agreeing to receive text messages from Locations LLC, you consent to the following SMS Terms and Conditions.

1. SMS Program Purpose

We use SMS text messaging to confirm appointments, send reminders, respond to inquiries, and notify clients of schedule updates or other important changes.

Message frequency may vary based on your interactions with Locations LLC and the services you request.

2. How to Opt Out

You may cancel the SMS service at any time by replying STOP to a message from us.

After you send the SMS message STOP, we will send you an SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from that messaging program.

To begin receiving messages again, you may enroll or provide consent in the same manner you originally used to subscribe.

3. Help and Support

If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance.

You may also contact us directly at website@locationshawaii.com.

4. Carrier Responsibility

Wireless carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates

Message and data rates may apply to messages sent to you from Locations LLC and to messages you send to Locations LLC.

Message frequency may vary. Contact your wireless provider with questions about your text messaging or data plan.

6. SMS Privacy

Your mobile phone number, SMS consent, and opt-in information will not be sold, rented, or shared with third parties for their marketing or promotional purposes.

For more information regarding how we collect, use, and protect your information, review this Privacy Policy at https://www.locationshawaii.com/privacy-security/ .

Consent to receive text messages is not a condition of purchasing goods or services from Locations LLC.

Email and Communication Preferences

You may unsubscribe from promotional emails by clicking the “unsubscribe” link included at the bottom of an applicable email.

You may also request to stop receiving certain communications by emailing website@locationshawaii.com.

Transactional, account-related, legal, security, and service communications may continue when necessary to provide requested services or administer an existing relationship.

Personally Identifiable Information

The LocationsHawaii.com website includes public and private sections. Public sections may be accessed without enrollment or login. Certain private sections may be available only to Locations LLC clients or registered users.

During enrollment, you may be asked to provide information that identifies you. Personal information collected during enrollment may be used to:

• Verify that you are a Locations LLC client
• Provide access to private website features
• Establish and maintain your online account
• Connect you with a Locations LLC real estate professional
• Provide content and services relevant to your interests
• Communicate with you about your real estate needs

You may have the ability to review and update your information through your online profile.

LocationsHawaii.com Enrollment

By enrolling with LocationsHawaii.com, you are inquiring about products or services offered by Locations LLC and acknowledging an interest in the purchase, sale, or lease of real estate.

Enrollment does not obligate you to complete a real estate transaction with Locations LLC or any Locations LLC real estate professional.

Unless you select a specific real estate professional during enrollment, your inquiry may be handled by an appropriate Locations LLC client services representative or assigned real estate professional.

By becoming a registered user, you authorize Locations LLC to contact you regarding your inquiry and requested services using the contact information you provide, subject to applicable consent requirements and your communication preferences.

Calls resulting from your enrollment or inquiry may be recorded for quality assurance, compliance, or training purposes.

You do not need to enroll to view public information available on the LocationsHawaii.com website.

Why Enrollment May Be Necessary

Applicable REALTOR® associations and multiple listing services may require Locations LLC to collect certain customer information before displaying complete property listing or Virtual Office Website data.

This may include information not available through public property searches, such as:

• Sold property data
• Days on market
• Certain interior and exterior property features
• Historical or financial listing information

Enrollment information may also be used to establish online property search tools, property profiles, neighborhood profiles, saved searches, and related email communications.

How Enrollment Data Is Collected

Enrollment information may be collected through online registration, inquiry, appointment, or enrollment forms.

Information may be entered directly by a customer or, when authorized, by a Locations LLC real estate professional assisting the customer.

Children’s Privacy

Locations LLC does not knowingly provide services directly to children under 18 or intentionally collect personal information from children under 18.

Our website and services are intended for adults. If we learn that personal information was submitted by a minor without appropriate authorization, we will take reasonable steps to delete it.

If a minor contacts us, we may use the information provided only to respond and explain that we are unable to provide the requested service.

Cookies and Similar Technologies

The Locations LLC website uses cookies and similar technologies to operate effectively, remember preferences, understand website usage, improve services, measure communications, and provide relevant content.

Cookies may help us:

• Recognize your browser or device
• Remember your login status and preferences
• Understand which website content is most useful
• Measure website and advertising performance
• Personalize content and property recommendations
• Improve the functionality and security of our website

A cookie is a small text file stored on your computer or internet-connected device. Similar technologies may include web beacons, pixels, JavaScript, device identifiers, and server logs.

Information Obtained Through Cookies

Information collected through cookies and similar technologies may include:

• Internet Protocol address
• Browser and operating system
• Device characteristics
• Language preferences
• Mobile device or advertising identifier
• Referring URLs
• Pages and content viewed
• Dates and times of website access
• Website searches
• Email views and click-through activity
• General interaction and navigation information
• Mobile carrier and device information

When permitted, this information may be associated with information you have provided to us so we can improve and personalize our services.

Analytics and Advertising Service Providers

Locations LLC may use third-party analytics, technology, and advertising service providers to measure website activity, understand campaign performance, improve our services, and display Locations LLC advertising.

These providers may process cookie or device information on behalf of Locations LLC solely to provide contracted services.

Locations LLC does not share your personal data with these providers for their independent marketing or promotional purposes. Locations LLC also does not authorize these providers to use SMS consent or mobile opt-in information for their own marketing.

Managing Cookies

You may configure your browser to notify you when cookies are being placed, block certain cookies, or block all cookies.

Blocking cookies may affect the functionality of some website features.

Instructions for managing cookies are generally available through your browser’s Help or Settings menu. Your mobile device settings may also allow you to limit the sharing of certain device or advertising information.

Tracking Beacons

Locations LLC may use web beacons or similar technologies in websites and emails to collect information such as:

• Browser information
• Cookie identifiers
• Page views
• Email views
• Link clicks
• General campaign performance

This information may be used to measure communications, improve website usability, and understand engagement.

Locations LLC does not permit unrelated third-party advertisements to be placed on its website. We may use advertising service providers to place Locations LLC advertisements and measure the performance of those campaigns.

Security Measures and Data Protection

Locations LLC uses reasonable administrative, physical, and technical safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

• Password protection
• Access controls
• User identification and authentication
• Network firewalls
• Secure servers
• Security monitoring
• Restricted employee and vendor access
• Data protection and cybersecurity procedures

No method of internet transmission or electronic storage is completely secure. Therefore, Locations LLC cannot guarantee absolute security.

You are responsible for protecting the confidentiality of your username, password, and other account credentials. Notify us promptly if you believe your account or credentials have been compromised.

Accessing, Correcting, or Deleting Your Information

Registered users may be able to view or update certain personal information by logging in and accessing the “My Profile” section of the website.

To request access, correction, or deletion of your personal information, contact website@locationshawaii.com.

We may need to verify your identity before processing a request. Certain information may be retained when required for legal, regulatory, security, fraud-prevention, or legitimate business purposes.

Site Surveys

Locations LLC may invite website users or clients to participate in surveys. Participation is voluntary, and you may decline to participate.

Survey information may be used to improve our products, communications, and services. Survey data will be safeguarded and will not be shared with third parties for their marketing or promotional purposes.

Website Tools and Calculators

LocationsHawaii.com may provide tools such as financial or real estate calculators.

Unless otherwise disclosed, information entered into these tools is used to provide the requested calculation or result and is not used for unrelated purposes.

The results generated by these tools are estimates and should not be considered financial, legal, tax, lending, or real estate advice.

User-Initiated Communications

The LocationsHawaii.com website may allow you to send messages or emails to Locations LLC or a Locations LLC real estate professional.

When you initiate a communication, you should expect that we or the intended recipient may respond using the contact information you provide.

Limited License and Website Use

Locations LLC grants you a limited, revocable, nonexclusive license to access and make personal, noncommercial use of this website.

Without express written consent from Locations LLC, you may not:

• Modify or commercially exploit the website or its contents
• Resell website content or services
• Collect or use property listings, descriptions, or pricing for unauthorized purposes
• Copy account information for the benefit of another business
• Use data-mining tools, robots, scraping tools, or similar data-gathering technologies
• Reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the website

Unauthorized use terminates the license granted by Locations LLC.

Proprietary Information

Intellectual property displayed on the Locations LLC website is owned by Locations LLC or its content providers and is protected by applicable copyright, trademark, and other intellectual property laws.

This includes logos, trademarks, service marks, text, images, graphics, designs, property information, software, and other website content.

Website materials may not be copied, reproduced, distributed, stored, modified, or used without written permission from Locations LLC or the applicable rights holder.

Changes to This Privacy Policy

Locations LLC may update this Privacy Policy periodically to reflect changes in our practices, services, legal obligations, or technology.

Updates will be posted on this page with a revised “Last Updated” date. When appropriate, registered users may also receive notice of material changes affecting how their personal information is handled.

Changes will apply prospectively unless otherwise permitted or required by law.

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